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TWAI Insights

TWAI Insights is your go-to hub for expert analysis, emerging travel trends,
and actionable industry intelligence—curated for travel professionals, by travel professionals.

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NDC GATEWAY

Airlines Want to Retail. They Don't Need to Become Amazon to Do It.

By Jim Hetzel - May 14, 2026

The carriers winning at retailing aren't the ones building more technology. They're the ones deploying it smarter.

TWAI is proud to announce the acquisition of Trecco

By Jim Hetzel - Feb 24, 2026

TWAI ANNOUNCES ACQUISITION OF TRECCO TO EXPAND SOCIAL DISCOVERY AND EXPERIENCE RETAILING

Airline Retailing

Modern Airline Retailing: How Airlines Capture More of the Travel Wallet

By Jim Hetzel - Jan 15, 2026

Modern airline retailing shifts airlines from selling flight segments to selling complete trips.

The GDS Model Is Holding Airlines Back — and It’s Time to Move On

By Jim Hetzel - Nov 12, 2025

TAs we explored in our last blog, NDC alone isn’t enough to unlock airline retailing’s potential.

NDC Gateway

Why NDC Alone Won’t Save Airline Retailing — and What Will

By Jim Hetzel - Nov 04, 2025

Ten years into the NDC journey, airlines are still tangled in legacy workflows and patchwork fixes.

API Development

How do custom API development and integration services favor you?

By admin - Feb 03, 2020

Custom travel APIs allow software-to-software communication between different travel web applications.

Web Development

Want an expert travel web development company? Follow 5 smart tips

By admin - Jan 20, 2020

Amidst the ongoing competition in the travel sector, getting an expert web development company is necessary.

Travel Technology

7 ways how travel technology simplifies your business

By admin Jan 02, 2020

Airlines, OTAs, TMCs, and destination management companies face several challenges due to high market competition.

Minimalist

8 factors to check for selecting the best travel technology company

By admin - Nov 11, 2019

Among existing travel technology companies in the travel industry, selecting the best travel technology company can be a difficult task.

Travel Outsourcing

8 benefits of outsourcing your travel business tasks

By admin - Sep 13, 2019

A Quick Guide to the benefits of outsourcing travel business tasks In order to create a world-class business impact...

Travel Technology

10 ways How a Travel Technology Company Affects your Travel Business

By admin - Oct 11, 2019

Travel companies strive to take the first step to modernize their business. Getting the right travel technology solutions is challenging for many of them.