TWAI Airline Retailing Suite for Modern Carriers

Bridge the Gap Between Airlines and Sellers

TWAI’s NDC Gateway enables travel sellers—including OTAs, TMCs, consolidators, superapps, and metasearch platforms—to access airline NDC content through a single, standardized integration layer. Built to support multiple airline schemas, supplier connections, and rich retailing capabilities, our gateway helps you accelerate time-to-market and reduce IT complexity.

Unlike basic connectors, TWAI’s NDC Gateway is built for high-volume, real-time transactions—with flexible APIs, content normalization, and role-based access to offers and servicing.

Why Use an NDC Gateway?

Simplifying distribution with a single API interface, faster onboarding, and enriched airline content

Unified Integration

One API to access hundreds of airline NDC feeds

Reduced Complexity

No need to adapt to every airline’s schema and quirks

Rich Content

Branded fares, ancillaries, bundles, and upsell offers

Full Order Lifecycle

Book, modify, cancel, refund via NDC

Faster Time-to-Market

Connect, certify, and launch in weeks

Airline Content Aggregation

Aggregate NDC content from multiple carriers across IATA schema versions.

Normalized content from 30+ airline partners
Unified structure for faster integration
Supports both direct connects and hosted airline APIs

Developer-Friendly API Stack

Built for engineers, optimized for scale.

RESTful JSON APIs for search, pricing, order, and servicing
Sandbox and test environments
Built-in retries, caching, and latency optimization

Role-Based Offer Management

Control what your users see and sell.

Custom business rules and access levels
Dynamic markup, commission, and bundling logic
Different views for OTAs, TMCs, superapps, and metasearch

Order Servicing & Fulfillment

Support every stage of the NDC order lifecycle.

Modifications, cancellations, refunds
Auto-updated status and fulfillment feeds
Fully compliant with IATA’s servicing standards

Airline-Certified Integrations

Pre-certified airline APIs for faster onboarding.

Plug-and-play modules with TWAI airline partners
Version management and upgrade support
Real-time monitoring and SLA guarantees

Performance Metrics

99.9%

Uptime for Gateway Infrastructure

50+

NDC-Capable Airlines Supported

2 - 4×

Faster launch time vs. building direct

24/7

Global tech support available

Who It’s For

OTAs & Meta Search Platforms seeking direct airline content with rich merchandising
TMCs & Consolidators needing unified access across airline NDC feeds
SuperApps & Fintechs embedding flights into broader consumer journeys
Startup Travel Platforms avoiding the complexity of building NDC infrastructure

TWAI FAQs

1. What’s the difference between NDC Gateway and NDC Aggregation?

The Gateway is for sellers to access airline NDC content. Aggregation is for airlines to distribute their content. TWAI offers both.

2. Can I customize the content by user type?

Yes. Role-based views and business rules allow you to tailor what different partners or user types see.

3. Does this replace my existing GDS connection?

No, but it helps reduce GDS dependency by enabling direct NDC bookings for supported airlines.

4. How fast can I get started?

You can go live in as little as 4–6 weeks, depending on your team’s readiness.

5. What happens when airline NDC versions change?

TWAI handles all schema updates and provides backward compatibility via our content normalization layer.

Power Your Platform with Airline NDC Content

Let TWAI simplify the complexity of airline connectivity so you can focus on innovation and growth.

Request API Access Download Developer Guide

NDC Gateway