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Modern Loyalty Commerce, Reimagined

Turn Member Engagement into Meaningful Revenue

In today’s competitive loyalty landscape, points alone aren’t enough. Members demand flexibility, relevance, and real value — while program operators face pressure to drive redemption volume, improve margins, and enhance the member journey.

TWAI transforms loyalty programs into dynamic retail engines.
We enable loyalty solution providers to go beyond static catalogs and legacy redemption models — unlocking personalized, real-time offers across air, hotel, ancillaries, and more.

    With TWAI, your partners gain the tools to:
  • Deliver curated travel and lifestyle content tailored to members
  • Enable hybrid payment models (points + cash)
  • Optimize conversions through intelligent merchandising

Our modular APIs, NDC and GDS integrations, with robust white-label UX allow for rapid deployment — giving your loyalty clients agility, control, and new revenue streams from every redemption.

Modernize loyalty commerce with TWAI — where every transaction drives engagement, and every interaction strengthens brand loyalty.

Loyalty Commerce

Travel Loyalty Redemption Market – At a Glance

Stat
Value
What It Means
Market Size (2023)
$26.9 B globally
Large and growing opportunity for loyalty-driven travel redemption
Projected Growth
11.4–13.1% CAGR through 2030
Rapid expansion fueled by digital adoption and personalized engagement
Program Enrollment (North America)
82% of travelers enrolled
High participation, but low redemption activation among younger demographics
Top Redemption Categories
65% flights, 54% hotels
Travel remains the #1 redemption use case—core focus for loyalty strategies
AccessOne IBE for Loyalty

AccessOne IBE for Loyalty Providers

Launch a Modern Travel Redemption Storefront in Days — Not Months.

Give your loyalty clients a next-generation B2C redemption engine that turns points into personalized travel experiences. With AccessOne IBE, loyalty members can redeem seamlessly for flights, hotels, ancillaries, and more — all through a white-labeled storefront that’s built for conversion – for both desktop and mobile users.

    Why Loyalty Providers Choose AccessOne IBE:
  • Flexible Integrations – Connects effortlessly to any GDS and all versions of NDC for wide content access
  • Personalized Bundles – Combine flights, seats, baggage, hotels, activities, and experiences into dynamic redemption packages
  • Rich Mobile UX – App-like user interface with smooth, download-free checkout
  • Global Ready – Multi-language, multi-currency support to serve diverse loyalty audiences

Empower your clients to deliver more value, more often — with a travel platform that drives redemptions, strengthens member loyalty, and generates incremental revenue.

AccessOne RES for Loyalty

AccessOne RES — Unified B2B Booking for Loyalty Programs

Empower Your Call Center Agents to Deliver Seamless Member Redemptions Across Travel Categories.

Loyalty providers need more than just a consumer-facing portal — they need a robust, agent-friendly system to support high-touch member services and complex redemptions. AccessOne RES is a unified B2B booking platform that equips internal teams, call centers, and external partners with powerful tools to manage travel bookings using points, cash, or both.

    Built for Loyalty Environments:
  • Multi-Source Travel Content – Aggregate flights (EDIFACT & NDC), hotels, rail, cruise, and ground transport from global providers
  • Flexible Fare Management – Apply dynamic, policy-based markups and commissions in real time
  • Visual Product Discovery – Intuitive UI with rich media, product details, and upsell options for personalized member experiences
  • Faster Onboarding – Reduce training time and support costs with a user-friendly interface designed for ease of use

Whether powering a loyalty contact center or enabling B2B partners, AccessOne RES ensures agents have the control, content, and confidence to deliver high-quality redemption experiences.

Simplify servicing. Streamline redemptions. Support members better — with AccessOne RES.

AccessOne API

AccessOne API — The Developer Toolkit for Loyalty Travel Experiences

Build Custom Loyalty Solutions with a Unified API Suite Built for Scale and Speed.

For loyalty providers designing their own branded redemption platforms or embedding travel into broader ecosystems, AccessOne API offers a powerful, developer-friendly foundation. With one integration, you unlock access to flights, hotels, ancillaries, and experiences — all while maintaining full control over user experience, pricing, and business rules.

    Designed for Loyalty Solution Builders:
  • One API, All Content – Access GDS, NDC air, hotels, ancillaries, ground transport, tours, and experiences through a single, unified interface
  • Custom Business Logic – Apply your own markup, pricing, and display rules to align with program goals and partner agreements
  • Enterprise-Grade Performance – Caching, redundancy, and failover built in for reliability at scale
  • Developer-Centric Support – Dedicated guidance across integration, certification, and operations
  • Clear, Modular Documentation – Built to streamline collaboration across dev, product, and business teams

AccessOne API gives you the building blocks to launch and evolve your own loyalty commerce platform — faster, smarter, and fully in your control.

GQ Pay for Loyalty

GQ Pay — Global Payment Orchestration for Loyalty Redemptions

Enable Seamless Points + Cash Payments Across Markets, Channels, and Member Segments.

Today’s loyalty members want flexibility — not just in how they travel, but how they pay. GQ Pay empowers loyalty redemption platforms to support hybrid points + cash transactions, with intelligent payment orchestration that boosts conversions, protects margins, and scales globally.

    Engineered for Loyalty Providers:
  • Hybrid Payment Ready – Seamlessly combine points, cash, vouchers, or promo codes in a single checkout — including real-time balance validation and split-tender options
  • Global Acceptance – Support 500+ local and international payment methods: cards, wallets, bank transfers, BNPL, and more
  • Optimized for Conversion – Reduce cart abandonment with smart payment routing, retries, and localized UX across markets
  • Incentive-Driven Checkout – Enable card-based promotions, bonus point offers, and geo-targeted campaigns to drive repeat engagement

With GQ Pay, loyalty redemption becomes not only more flexible — but more profitable.

Give members the freedom to pay their way — and give your partners the tools to grow.

Explore GQ Pay

FAQs: TWAI Loyalty Solutions

TWAI provides modular travel commerce solutions that help loyalty providers modernize how members redeem points. Their tools support real-time travel content, hybrid points + cash payments, and personalized redemption experiences across flights, hotels, ancillaries, and more.
TWAI enables loyalty providers to deliver curated, personalized travel content and dynamic redemption packages. With tools like AccessOne IBE and GQ Pay, providers can optimize conversion rates, reduce cart abandonment, and make redemptions more relevant to members.
AccessOne IBE is a white-label, consumer-facing booking engine designed for loyalty redemptions. It allows members to redeem points (or points + cash) for flights, hotels, and travel extras through a seamless, mobile-optimized storefront.
AccessOne RES is a B2B booking platform for agents, enabling loyalty call centers and partners to manage redemptions across air, hotel, rail, and more. It supports complex itineraries, real-time policies, and upsell options—improving agent efficiency and member satisfaction.
With AccessOne API, TWAI gives developers a unified interface to integrate flights, hotels, ancillaries, and tours into their own loyalty platform. It supports custom business logic, pricing rules, and offers scalable infrastructure for enterprise deployments.
Yes. TWAI’s GQ Pay platform supports seamless points + cash checkouts with intelligent payment orchestration. It includes real-time balance validation, split-tender support, and compatibility with over 500 global/local payment methods.
TWAI is built for global scale—supporting multi-language, multi-currency environments, and localized payment experiences. It is ideal for airlines, hotel chains, banks, and coalition loyalty programs serving diverse customer bases.
Yes. TWAI is PCI DSS-compliant and includes tokenization, fraud prevention, and chargeback management features. It ensures a secure, compliant redemption experience across all channels.