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Airline Retailing

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TWAI Retail

Modern Airline Retailing, Reimagined — Deliver More Revenue From Every Seat, Every Channel, Every Customer

Airlines today face shrinking margins, fragmented distribution, and rising customer expectations. TWAI helps you shift from static offers to intelligent, dynamic retailing—maximizing conversion, cutting costs, and putting you back in control.

Legacy systems can’t keep up. Traveler expectations evolve by the minute. We give your airline the agility and control to retail smarter—across any channel, on any platform, at any time.

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Why TWAI – Proof in Performance

Proven Outcomes Backed by Real Airlines

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Avg. Increase in Ancillary Revenue

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Lower Distribution Costs via Direct Connects

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Higher Booking Conversion via GQ Retail

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Passengers Processed Through TWAI Each Year

New Product

Your Smart Airline Booking & Merchandising Engine - GQ Retail

Maximize your B2C conversion and revenue with a modern and mobile retailing platform.

  • Seamless Integration Works with any PSS, and all NDC versions.
  • Smarter Ancillaries Offer personalized bundles including seats, baggage, hotels, activities and more.
  • App-like mobile UX Optimized, frictionless checkout with no download required.
  • Dynamic ContentUpdate offers and fares in real-time to reflect demand.
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GQ B2B

Empowering Airline Partners & Corporate Travel - GQ B2B

Expand your indirect sales network without GDS overhead. TWAI empowers your agents, OTAs, and corporate clients with direct access to rich content and bundled fares.

  • Distribute direct PSS and NDC content to partners at minimal cost avoiding GDS fees.
  • Unified Booking Dashboards for simplified workflows.
  • Fare + Ancillary Bundles to increase per-trip spend.
  • Custom Corporate Travel Tools for managed programs.
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Flexible Airline API for Fast Distribution - GQ API

Flexible Airline API for Fast Distribution - GQ API

Built for developers, tested by airlines. Distribute your fares, flights, ancillaries, and offers in real-time.

  • RESTful, developer-friendly architecture.
  • Scalable for growing traffic and partners.
  • Custom access rules for different distributor types.
  • Integration & Certification Support for partners.
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GQ Pay

Payment Orchestration for Global Aviation - GQ Pay

Smarter Payments. Greater Reach. More Conversions. TWAI helps airlines turn checkout into a competitive advantage—with intelligent orchestration, localized flexibility, and airline-grade security.

  • Global Payment Coverage: Accept 500+ local and international methods—including wallets, bank transfers, cards, and BNPL—to maximize conversion in any market.
  • Secure & Compliant: Built on a PCI DSS-compliant infrastructure with advanced fraud prevention, tokenization, and chargeback mitigation for peace of mind.
  • Revenue Optimized: Reduce cart abandonment with optimized checkout flows, dynamic service fees, and higher approval rates through intelligent BIN routing and payment retries.
  • Targeted Promotions: Leverage card-targeted promotions, loyalty incentives, and geo-specific campaigns to increase upsell and repeat bookings.
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GQ Dynamic

Package & Sell Complete Travel Experiences - GQ Dynamic

Drive more bookings with bundled travel content. Travelers want experiences, not just tickets. TWAI enables your airline to be a lifestyle brand,

  • Connect to thousands of hotels, tours, experiences, insurance and more.
  • Offer value-driven packages for every traveler segment.
  • Packaging with real-time rules and logic.
  • Increases look-to-book ratio to drive revenue.
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NDC Distribution

Modernize Airline Distribution - NDC

Gain full control of offers, pricing, and fulfillment.

  • Personalized offer and order management.
  • Full retail-ready stack with multi-schema support.
  • Revenue optimization via advanced dynamic pricing.
  • Support for all IATA schema versions to future-proof distribution.
  • Easy migration to new schema versions.
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Automated Fare Management

Faster, Compliant, Custom - Automated Fare Management at Scale

Streamline and automate fare management across channels. Cut complexity and compliance overhead with streamlined ATPCO logic.

  • Automated bulk fare uploads.
  • Supports categories 35/25/15.
  • Compliant ATPCO logic.
  • Robust rule integration.
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CMS by TWAI

Transform Your Travel Website into a Seamless Content Experience – Content Management System (CMS) by TWAI

Turn your airline website into a retail storefront—optimized for search, speed, and self-service.

  • Retail-optimized design by aviation UX/UI experts.
  • Integrated with TWAI retailing and payment platforms.
  • Optimized for SEO, conversions, and updates.
  • Self-managed content for control and timely updates.
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Airline Solution FAQs

Frequently asked questions (FAQs)

TWAI provides advanced retailing tools like GQ Retail, GQ B2B, and GQ Dynamic that empower airlines to sell ancillaries, vacation packages, and bundled offers more effectively. These platforms are optimized for conversion and tailored to support personalized passenger experiences across multiple sales channels.
Yes. TWAI’s GQ Retail and GQ API solutions are built to integrate seamlessly with any Passenger Service System (PSS) or Global Distribution System (GDS), and fully support all versions of IATA NDC standards. This ensures easy adoption without disrupting existing airline infrastructure.
TWAI’s NDC solution—powered by Airlines Technology—gives airlines end-to-end control over offer and order management. It supports dynamic pricing, personalized content distribution, and rapid third-party integration, reducing time-to-market and enhancing direct channel revenue.
Absolutely. With GQ Pay, airlines can support over 500 local and international payment methods, ensuring frictionless, secure checkout experiences for travelers around the world. This helps reduce cart abandonment and increases overall booking completion rates. Unlike generic PSPs or legacy airline billing systems, GQ Pay is built for aviation retailing—merging flexibility with performance to convert more bookings and streamline back-office operations.
Most TWAI solutions—such as GQ Retail, GQ API, and Fare Filing automation—are designed for rapid deployment and scalability. Depending on your airline’s existing infrastructure, implementation can be completed in weeks, not months, with full support from TWAI’s integration team.
Unlike traditional NDC aggregators that simply connect pipes, TWAI delivers a full retail-ready stack that empowers airlines to truly own the offer. We go beyond basic API connectivity to enable dynamic pricing, personalized bundling, rich and unbiased content merchandising, and end-to-end order management.
    Key differentiators include:
  • Retail Intelligence: TWAI enables smarter offers with real-time demand signals and personalization rules—not just static content distribution.
  • Full Control of Distribution Economics: Airlines using TWAI avoid excessive third-party fees by distributing direct PSS and NDC content across B2B and B2C channels with transparent cost structures.
  • Modular Architecture: Our GQ Suite (Retail, B2B, API, Pay, Dynamic) lets airlines build what they need—whether starting with NDC connectivity or deploying a fully integrated retailing engine.
  • Speed & Support: We support faster time-to-market with pre-integrated modules, rapid certification, and dedicated airline success teams.
  • Future-Ready Design: TWAI supports all IATA schema versions and offers seamless upgrades, ensuring long-term adaptability as the NDC standard evolves.

Ready to Reclaim Retailing?

Let’s turn your inventory into intelligence, your content into conversions, and your offers into optimized revenue streams.

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