Privacy Policy

Our Commitment To Privacy

Your privacy is important to Trade Wind Associates Inc. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used online, how such information may be shared with a third party, and how you can edit, update, correct or delete such information. To make this notice easy to find, we make it available on our homepage.

The Information We Collect:

This notice applies to all information collected or submitted on the Trade Wind Associates Inc. website. On some pages, you can book airline tickets, make requests regarding reservations, and register to receive newsletters or email promotions. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

The Way We Use Information:

When you reserve or purchase travel services through us, we provide information about you to the airline, car rental agency, hotel, or other travel provider to ensure the successful fulfillment of your travel arrangements. We do not sell individual customer names or other personal information to third parties nor do we plan to do so in the future. We use the information you provide about yourself when placing a reservation only to complete that particular reservation. We do not share this information with outside parties except to the extent necessary to complete that booking.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may use "cookies", or small pieces of information which are stored by your browser on your computer's hard drive. We use such "cookies" to track what pages are being viewed and general usage patterns once a user is on the site. This information is used to evaluate and improve the function, content, appearance, and capabilities of the site. In addition, we collect IP addresses to diagnose problems with our servers.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

The importance of security for our clients is of utmost concern to us. We exercise great care in providing secure transactions from your computer to our server. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Unfortunately, no transaction is 100% secure. We are committed to protecting you and your personal information and will continue to monitor security options in the future.

How You Can Access Or Correct Your Information

You can email us regarding any changes which need to be made regarding your personal identifiable information. Changes in name and address can be done so with a simple email instructing us to change the before mentioned items. However, to change credit card information we need you to fax over a credit card authorization form, which will be emailed to you upon request to change credit card information. We use this procedure to better safeguard your information.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Third Party Links

Our site may contain links which are operated by and maintained by a third party. The information and privacy policies of those sites other than Trade Wind Associates Inc. are not covered by this company. We encourage you to read the privacy policies of all third party web sites. An example of third party links include but are not limited to: Hotel Reservations, Car Reservations, or Travel Insurance.

Protection of Children

The protection and safety of children is very important to Trade Wind Associates Inc. We encourage parents to continually monitor the on-line activities of their children. Trade Wind Associates Inc. will not knowingly sell travel arrangements to children under the age of 18. If we become aware of a user under 18 using this site, we reserve the right to contact the parent or guardian to obtain consent.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 212-685-5181 or send us
an email at bookings@twai.com.